Privacy Policy

Last updated [August 1, 2022]

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The Privacy and Security Polices apply to your access and use of all products and services that are made available by Slow Talk, PBC through our websites and mobile applications that link to these Policies (the “Services”). These policies explain how we collect, use, disclose, keep safe, and otherwise process personal information in connection with our Services. The Privacy and Security Policies are not a contract and does not create any legal rights or obligations.

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Who We Are: We are Slow Talk, an employee engagement platform that helps organizations thrive amidst the war for talent by enabling them to retain, inspire and understand their workforce. Slow Talk facilitates structured, real-time discussions that cultivate a stronger sense of purpose and belonging amongst employees.

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What is Personal Information?

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When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

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Our Collection of Personal Information

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From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services and sometimes, we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.

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Personal Information You Provide

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We collect the following personal information you provide in connection with our Services:

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Registration Information including first and last name, affiliation, and e-mail address.

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Demographics Information including age, gender, race or ethnicity, and employment status.

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User-Generated Content including post-session survey data and in-app session feedback.

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Other Identifiable Information including videos, photographs and voice recordings where authorized by you.

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Personal Information Automatically Collected

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As is true of most digital platforms, we collect certain personal information automatically when you visit our Services, including:

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Log File Information, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited.

Analytics and Usage Information, including the electronic path you take to our Services, through our Services and when exiting our Services, as well as your usage and activity on our Services, such as the links and object you view, click or otherwise interact with (also known as “Clickstream Data”).

Location Information, including your general geographic location based on your IP address or more precise location when accessing our Services through a mobile device.

For information about our and our third-party partners’ use of cookies and related technologies to collect information automatically, and any choices you may have in relation to its collection, please visit our Cookie Notice.

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Personal Information from Other Sources and Third Parties

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We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you.

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We receive the same categories of personal information as described above from the following sources and third parties:

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Other Users: Our users may provide information to us about other individuals on the platform, including contact information and information relating to the use of our Services or potential conflicts that need to be resolved.
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Other Services: When you interact with our Services through other social media networks or services, such as when someone follows us or shares our content on other social networks, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and platforms before sharing information and/or linking or connecting them to our Services.

Service Providers: Our service providers that perform services solely on our behalf, such as analytics and certain marketing providers, collect personal information and often share some or all of this information with us. For example, we receive personal information you submit in response to requests for feedback to our feedback providers.

Publicly Available Sources: We may collect personal information about you that we do not otherwise have, such as contact information, from publicly available sources. We may combine this information with the information we collect from you directly. We use this information to contact you, to send advertising or promotional materials, or to personalize our Services and to better understand the demographics of the individuals with whom we interact.

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Our Use of Personal Information

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We use personal information we collect to:

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Communicate with you, including via email, phone, text message, or push notification.
Conduct research and analytics.
Request that you provide us feedback about our Services.
Address inquiries or complaints made by or about an individual in connection with our Services.
Market our Services to you, including through email, phone, text message, social media.
Administer, improve, and personalize our Services, including by recognizing you and remembering your information when you return to our platforms.
Develop, operate, improve, maintain, protect, and provide the features and functionality of our Services, including machine learning models which we may develop based on session recordings or otherwise.
Create and maintain user accounts.
Identify and analyze how you use our Services, including through analysis of session recordings and transcripts.
Test, enhance, update, and monitor the Services, or diagnose or fix technology problems.
Help maintain and enhance the safety, security and integrity of our property, platform, Services, technology assets and business.
Defend, protect, or enforce our rights or applicable contracts and agreements.
Prevent, investigate, or provide notice of fraud or unlawful or criminal activity.
Comply with legal obligations.

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If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.

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Our Disclosure of Personal Information

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We disclose personal information in the following ways:
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To Other Users: We may share your information with other Slow Talk users. For example, we may share program creators’ video and audio recordings or users’ voice recordings with other discussion participants and discussion facilitators.
To Our Affiliates: We may share personal information with other companies owned or controlled by Slow Talk, PBC., and other companies under common ownership with Slow Talk, PBC. which include subsidiaries (any organization we own or control) or parent companies (any organization that owns or controls us) and any subsidiaries they own, particularly when we collaborate in providing Services.
To Marketing Partners: We coordinate and share personal information with our marketing partners in order to advertise and communicate with you about our Services we make available.
To Service Providers: We engage other third parties to perform certain functions on our behalf in connection with the uses of personal information described in the Our Use of Personal Information section above. Depending on the function the third party serves, the service provider may process personal information on our behalf or have access to personal information while performing functions on our behalf.
To Other Businesses as Needed to Provide Services: We may share personal information with third parties that you engage with through our Services or as needed to fulfill a request or transaction including, for example, payment processing services, financing providers.
Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third-party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
in connection with the establishment, exercise, or defense of legal claims;
to comply with laws or to respond to lawful requests and legal process;
to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
to detect, suppress, or prevent fraud;
to reduce credit risk and collect debts owed to us;
to protect the health and safety of us, our customers, or any person; or
as otherwise required by applicable law.
Consent: We may disclose personal information about you to certain other third parties with your consent.

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We may also share information with others, including other users, facilitators, and employers, in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
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Children's Personal Information

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Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information, we collect has been provided by a child under the age of 13, we will promptly delete that personal information.

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Third-Party Websites

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Our Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy policies.

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Updates to This Privacy Policy

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We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Last Updated" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

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Our Security Statement

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Slow Talk's most important concern is the protection and reliability of participant data.
Access to systems is restricted to specific individuals and are bound by confidentiality obligations. Access is monitored and audited for compliance. We are committed to the highest standards and leading industry practices for protecting your data. Slow Talk is in the process of obtaining both SOC 2 and ISO 27001 compliance certificates.

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Contact Us

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If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to hello@slowtalk.us.